Advisory Services

Other Services and Advisory Groups
We’re happy to lend a hand and help you get your life sorted out but we can appreciate that you may wish to investigate other options. 

Lifeline and the charities listed below are committed to helping you no matter what stage of the repossession process you are at.  

Each of our organisations has different strengths, so we work together instead of against each other.

If you get in touch with us we may refer you to another organisation that offers services more closely suited to your needs.  Similarly, if you ring a charity and they are unable to help, they will suggest that you get in touch with us.

Neither our company nor the charities can help you unless you make contact, so no matter who you decide on, the important thing is that you take the steps required to get the help you need.  Your situation may seem bleak but it is never beyond hope. It’s ok if you choose not to call us.  Just make sure you call someone.

Citizen’s Advice Bureau
The Citizen’s Advice Bureau is a national charity dedicated to helping people solve their legal and financial problems by providing free, unbiased advice.  They also work to influence policymakers.  There are over 3,000 Advice Bureaux located all across the United Kingdom.

The CAB companion website, the Advice Guide is an excellent resource and contains downloadable fact sheets on a variety of different subject areas. Information is available in languages other than English.

If you are unsure about the advice you have been given, or just want a second opinion, we encourage you to get in touch with your local CAB. Getting as much information as possible is one of the smartest things you can do.

Crisis
This organisation is also a national charity with a remit to fight homelessness and help people realise their full potential.  If you have been evicted from your home and are not able to find another place to live long-term, Crisis may be able to help.  They have many education programs available designed to help you get the skills you need to find well-paid work.  They also provide assistance to those looking for accommodation from a private landlord with their SmartMove scheme.

Shelter
The Shelter website is an excellent resource for people in housing crisis or facing homelessness.  Detailed information on repossession, eviction and homelessness. The charity is devoted to the goal of making sure every Briton has access to an decent, affordable home and also participates in campaigning to solve the root causes of bad housing and homelessness.  They also offer an advice directory, so you can find help near to where you live.

Credit Action
Need help managing your money?  For nearly 15 years, Credit Action has been helping people stay in control of the debt and make the most of the money they have.  The website offers debt-related advice, publications and training courses as well as a sister website devoted exclusively to practical, unbiased money advice.

Depression Alliance
Repossession is a very emotionally draining process and it is not uncommon for people to become depressed.  The Depression Alliance offers a wide range of publications and web-based information to help you identify the symptoms and seek appropriate treatment. A variety of self-help groups have been set up all across England and Scotland.  New members are always welcome.

Relate
Money troubles put a strain on even the strongest relationship and sometimes the usual methods of communication just don’t work.  Relate is a national charity devoted to helping people improve the way they interact with others.  You can email a counsellor, contact one by telephone or pop in and have a face-to-face chat.

The WAY Foundation
Losing a spouse in the prime of your life has its own special challenges. The WAY Foundation offers support, information and organised social activities for people under 50 whose spouse has died.

Age Concern
Being forced to stop working due to ill health or the death of a spouse can have a devastating effect on the financial situation of British seniors.  Age Concern is a national charity that advocates for seniors on issues that affect them.  A directory of offices is available to help you find the one closest to where you live.

Samaritans also has an excellent resource page that is a one-stop shop for information on agencies that may be able to lend a hand.